24-Hour Response

Guarantee

For Support Coordinators, OTs & Plan Managers

We understand the pressure you face finding reliable support for complex participants. Our promise is simple: transparent communication, swift intake, and care that truly aligns with your participants' goals. We partner with you to ensure continuity and peace of mind.

24-Hour Response Guarantee

We value your time. Every referral receives a comprehensive review and initial contact within one business day.

Consistent, Accountable Care

Our dedicated teams provide stable, ongoing support, minimizing disruption and building genuine trust with participants.

Direct Founder Oversight

As a family-owned provider, our leadership is actively involved in ensuring quality and resolving complex needs swiftly.

Seamless Integration Process

1

Submit Priority Form

Complete our streamlined intake form below with key participant details and NDIS plan information.

2

24-Hour Review & Contact

Our clinical team reviews the referral and contacts you within 24 hours to discuss compatibility and immediate next steps.

3

Participant Meet & Greet

We arrange a warm, obligation-free introduction with the participant to ensure our support workers are the perfect fit.

Priority Referral Intake

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Referrer Name *

Agency / Organization *

Your Phone *

Your Email *

Participant Name *

NDIS Status *

Required Services

Daily Living Support

Community Access

In-Home Care

Respite Care

Upload Relevant Documents (Optional)

Drag & drop files here, or browse

Committed to Quality & Compliance

NDIS Registered

Fully Insured

Compliant Policies

"We have always found Lifecare Solutions Australia to be friendly and honest to deal with. They have been an amazing advocate for my brother and spoken up for him when he felt he didn't have a voice as well as making him feel comfortable in situations he wasn't familiar with."

- Chantel

Frequently Asked Questions

Do you currently have capacity for new participants?

Yes. We currently have capacity and can accept new refferals. We review capacity daily so we can respond honestly and quickly.

How quickly will you contact my participant?

We respond within 24 hours. In most cases we make contact the same day or next business day.

Do you provide transport?

Yes. We offer transport in our van, which is also wheelchair-accessible, and cars for medical appointments, community activities, and day or overnight outings.